Shipping policy
### Shipping Policy
**Last updated:** October 2025
Thank you for visiting Airox. We’re working with trusted international logistics partners to deliver your order safely and efficiently.
#### 🕒 Order processing
Orders are confirmed within **1–3 business days** after payment.
Once your order has been shipped, you’ll receive an automatic email confirmation.
If you don’t receive a confirmation within 5 days, feel free to reach out through our **Contact page**.
#### 🚚 Estimated delivery times
Shipping times depend on your country and local customs processing.
- **United Kingdom:** typically **7–12 business days**
- **Europe:** **8–14 business days**
- **Rest of World:** **10–18 business days**
*Please note that these are average estimates. Delays can occasionally occur due to customs or carrier issues.*
#### 💸 Shipping costs
We currently offer **free shipping** on all orders.
This allows us to keep pricing simple and transparent for our customers.
#### 📦 Tracking information
Once your package leaves our warehouse, a tracking link will be sent automatically to your email (if available).
Tracking updates may take a few days to appear after dispatch.
#### 🏠 Incorrect address
Please ensure your address is entered correctly at checkout.
If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.
#### 💬 Questions
If you have any questions about your delivery, please contact us through the Contact page on our website, or at support@myairox.com for an update.